XY4 RC Drone Quadcopter
- aircraft * 1
- remote control * 1
- spare fan * 4
- blade protection cover * 4
- landing gear * 2
- USB charging head * 1
- screwdriver * 1
- manual * 1
- mobile phone bracket * 1
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Drone is much smaller than indicate. What much worse is that I weeks (around the six weeks) do have to wait for the delivery
Thank you. The goods are delivered to the apartment.
Very long shipping, flying
Very good. Long range easy up controls. Only no manual after Polish. Delivery in 30 days
The drone is smaller i know what appears in the photos and doesn't work well
This perfect all product, only that the instructions are either in chinese or in english,,,, and for the spaniards? Not ahy a manual in spanish? Thank you
All came together and quickly in disassembled form. Not yet collected, did not try in work. Very badly printed qr code, impossible to scan! Dear store, send a link to app google play or qr code in good quality. When you send, i will put 5 stars for the service.
It came in time, everything works until i can deal with the application, thank you to the store!
A good quadrocopter, made not bad, corresponds to the price.
The store sent everything in full 22. Tl tax odedim istanbula very good quality Istanbul at this price
Very good came up ahead of schedule, so that arrived mixed packing, but the product without any fault, think was in shipping. But very good like.
If you need a drone for the video, bring money and buy better
The store sent the order only ten days after payment, although i asked to send it immediately as it is a birthday gift. He answered ok. And useless. After sending came in a month. At the first launch, he flew away from us. The return button did not work. Off button too. The office didn't work. Flew high and far. We lost him.
Very good, works very well, excellent camera quality
Packed in a simple package quadr miraculously remained whole.
cheapy and funny :)
Order arrived, but one of the rotors does not work, which means that the product is not useable. What could I do to get a replacement? Maurice Zarb Adami.
not received but refunded
Third week if received from hanging fast living happy?
perfect all thanks
Quadric works, the camera works and rotates, the battery is good for may 2800. The store is unsociable, the shipment is very long, despite my request for fast shipment, the track is tracked on 17trek. Packed badly, the whole box is crumpled, but everything is whole. When you run a quadric, it does not hang in place, but flies to the right for some reason.
Had a technical problem with the device but the store was quick to create a solution pair both.